Frequently Asked Questions
Istanbul Fast Track Service provide premium airport Concierge Services and Meet and Assist Service in Istanbul for both airports
Just send us an email or fill out the reservation form
As you know, airports are always crowded ! We offer fast track service for stress-free travel. Fast Track service allows you to quickly switch at passport and security points. You don’t have to wait long lines.
No one wants to carry heavy luggage. Enjoy your journey-we think of everything. Our porters take your luggage and let you be free at airports. and the service is included in all our services.
Cancellation and Modification conditions: reservations can be changed or canceled without a no-show fee no earlier than 24 hours from the date of service. A 100% no-show fee is applied for cancellations and flight changes made within 24 hours of service time. fermentum a velit id, mollis volutpat lectus.
Payment is made via credit card (Master or Visa – 3D secured payment link).
The Welcome Agent (with the Lead Passenger’s Name Sign) will be waiting for the passenger’s at the end of the air-bridge or entrance of the Arrivals hall for Arrival and Transit Service
The Welcome Agent will begin by contacting the contact number provided for the Lead passenger or the driver (if the driver contact details have been provided), prior to the passenger(s)’ arrival at the airport in order to arrange the time and meeting point for Departure Service.
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Yes We can provide VIP Airport Transportation Service to you with our affordable prices and luxury vehicles(Mercedes S Class/ Mercedes E Class / Mercedes Vito)
Cancellation & Date change Policy :
Reservations can be cancelled or changed before 24 hours from service time without no-show fee.
Cancellations in 24 hours to service time, is applied %100 no-show fee.
Short Notice : %30 surcharge is applied reservations which made at last 24 hours to service time.
Payment : Payment is made via credit card (Master or Visa – 3D secured payment link). Please note that there will be %3 credit card commision to price.
For arrivals and connections, wheelchair assistance is provided by the airlines. Should you require wheelchair assistance, please contact your airline directly. For departures, please let us know ahead of time and we can arrange one for you.